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Mobility Reimagined – Directly from the Manufacturer

Over 50% cheaper than in a medical supply store

  • High-quality products, developed by mobility experts
  • Over 500,000 mobility products in use
  • More than 10,000 Amazon 5-star reviews
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Our bestsellers

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Why Helavo is Your
Best Choice

Directly from the manufacturer instead of through expensive intermediaries:

At Helavo, you receive high-quality mobility aids from German mobility experts – up to 50% cheaper than in medical supply stores.
Highest quality, fast delivery, and personal service – for your safe and independent mobility.
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<p><strong>DIRECTLY FROM THE <br>MANUFACTURER</strong></p>

DIRECTLY FROM THE
MANUFACTURER

<p><strong>GERMAN <br>COMPANY</strong></p>

GERMAN
COMPANY

<p><strong>COMPETENT <br>CUSTOMER SERVICE</strong></p>

COMPETENT
CUSTOMER SERVICE

<p><strong>30-DAY <br>RETURN POLICY</strong></p>

30-DAY
RETURN POLICY

<p><strong>2-YEAR WARRANTY (EXTENDABLE TO 3 YEARS)</strong></p>

2-YEAR WARRANTY (EXTENDABLE TO 3 YEARS)

<p><strong>SPARE PARTS <br>AVAILABLE</strong></p>

SPARE PARTS
AVAILABLE

The Helavo Advantage

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New Models

"At Helavo, you feel well taken care of from the very beginning. From the first contact until long after the purchase, customer service is always there to help – reliable, friendly, and solution-oriented. At the same time, you receive high-quality mobility aids at significantly better prices than in a medical supply store.”

Our community

At Helavo, we value togetherness. Become a part of our Helavo community! If you encounter any problems or complications, our customer support team will always find a simple and quick solution.

OUR COMMUNITY

Our most popular spare parts

Guides & Information

<p><strong>Product Manuals and Assembly Videos</strong></p>

Product Manuals and Assembly Videos

<p><strong>Warranty Extension</strong></p>

Warranty Extension

<p><strong>Spare Parts</strong></p>

Spare Parts

<p><strong>Product Finder</strong></p>

Product Finder

FAQ – Frequently Asked Questions

You can reach our customer service at any time by email at support@helavo-mobility.com. Alternatively, you can also contact us by phone at 030 75935948. Our team will be happy to assist you!

We accept major credit and debit cards, as well as Apple Pay, Google Pay, and PayPal for a fast and secure checkout. We also offer bank transfers via Mollie (SEPA).

To order by bank transfer, please select this payment method at checkout. You will first receive an email from us confirming your order. A second email will then follow from our payment service provider Mollie (SEPA). Please follow the instructions in this email and make sure to include the correct reference when making the transfer so that your payment can be clearly assigned to your order. If you have any questions, please feel free to contact our team at any time.

Yes, we offer a wide selection of mobility solutions: from classic all-round rollators to indoor and outdoor models, as well as 2-in-1 rollator & wheelchair combinations, arthritis rollators, knee scooters for rehabilitation, and electric wheelchairs.

Some of our models are specifically designed for outdoor use and can easily handle uneven surfaces such as gravel or cobblestones. For these conditions, we recommend our outdoor models.

Yes, our indoor models move easily over tiles, carpet, or parquet. They're lightweight, compact, and maneuverable—perfect for use at home, even in tight spaces.

No! All our models can be assembled without tools. Video instructions guide you step by step through the assembly process.
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